PLEASE READ THIS PRIVACY STATEMENT CAREFULLY
Privacy Policy
1. Introduction
Thank you for choosing Amna Zaidi services accessible at www.books.amnazaidi.com (the “Site”). The website and services are owned and operated by Ahqenza Limited.
Ahqenza Limited is the provider of the platform located at https://www.books.amnazaidi.com (the “Platform”). When this policy mentions Amna Zaidi or Ahqenza Limited, it refers to “we”, “us”, or “our”.
Our privacy promises:
- We value your privacy & data security
- We do not sell or share your data for third-party marketing or commercial gain
- We comply with United Kingdom Privacy Laws and EU GDPR
- We will never sell your data
- You are in control of your data
2. Your Consent
Our Privacy Policy complies with GDPR (EU Regulation 2016/679) and UK Data Protection Act. We require specific consent from you for the personal data we collect.
Data is collected:
- Directly: purchases, communication via email or social media
- Automatically: via cookies, browser activity, and analytics tools
You can withdraw consent anytime by writing to enquiries@amnazaidi.com.
3. Information We Collect
We may collect:
- Identity & Contact Data (name, email, address, phone, shipping info)
- Payment Data (bank transfer info, history)
- Technical & Usage Data (IP, login, device, browser info)
- Communication Content (emails, messages, support queries)
4. How We Use Your Information
We use your information to:
- Personalise your experience and content
- Provide updates and respond to enquiries
- Process purchases and improve services
- Comply with legal obligations
5. Our Data Processing Activities
| Processing Activity | Legal Basis |
|---|---|
| Course access, account creation | Contractual necessity (Art. 6(1)(b)) |
| Payments and orders | Contractual necessity (Art. 6(1)(b)) |
| Compliance with law | Legal obligation |
| Customer support messages | Legitimate interest (Art. 6(1)(f)) |
| Fraud prevention, security | Legitimate interest / Legal obligation |
| Service improvement | Legitimate interest |
| Promotional emails | Consent (Art. 6(1)(a)) |
| Personalised content | Legitimate interest (Art. 6(1)(f)) |
6. Marketing
We allow you control over the use of your data for marketing and advertising purposes.
7. Internet-Based Ads
We may run interest-based ads using traffic data. We do not share personally identifiable information with ad providers. You may opt out via browser settings or Network Advertising Initiative.
8. GDPR-Compliant Cookie Policy
We request your consent to store cookies. Only essential cookies are placed without consent. Preferences can be managed via our Cookie Settings page.
9. Promotional Offers
We may use your data to tailor offers. You will only receive these if you’ve requested information or opted in.
10. Withdraw Consent
You can withdraw from marketing communications at any time via your dashboard settings or by clicking opt-out links in messages.
11. Data Sharing
We share your data only with GDPR-compliant third parties:
- Group companies
- Payment processors (e.g. Stripe, PayPal)
- Hosting/cloud storage (e.g. AWS, Google Cloud)
- Marketing platforms (e.g. Mailchimp)
- Analytics tools (e.g. Google Analytics)
All third parties sign Data Processing Agreements (DPAs).
12. Your Data Rights
You have the following rights under UK & EU law:
- Right of Access
- Right to Rectification
- Right to Erasure
- Right to Restriction of Processing
- Right to Data Portability
- Right to Object
- Right to Revoke Consent
- Right to Appeal
To exercise these, email: enquiries@amnazaidi.com with subject “Data Request”. Response time: 30 days.
13. Transfers Outside UK & EEA
We transfer data outside the UK/EEA using safeguards:
- UK adequacy decisions (Art. 45 UK GDPR)
- Standard Contractual Clauses (SCCs) (Art. 46 UK GDPR)
Approved by the ICO or EU Commission.
14. Commitment
We enforce strict policies and IT security to protect your data. Breaches or suspicious activity are treated as criminal offences and reported.
15. Changes To Our Privacy Policy
We may update this policy. Changes will not weaken our security commitments.
16. Contact Us
Data Protection Officer: enquiries@amnazaidi.com
You may also complain to your regional data protection authority.
Last Updated: March 19, 2025